1. Order Processing Time

1-2 business days after payment confirmation. Please note that orders placed on weekends or public holidays will not be processed until the next business day.

2. Shipping Methods

  • Standard Shipping: Available for U.S. delivery only
  • Expedited Shipping: Available for U.S. delivery only

3. Estimated Delivery Time

  • Standard Shipping: 7-15 business days

4. Shipping Fee

  • Free Standard Shipping is offered on all orders over $80.
  • For orders under $80, the standard shipping fee will be calculated automatically at checkout based on your location and order weight.
  • Expedited shipping fees will be clearly displayed at checkout.

5. Tracking Information

Once your order is shipped, a confirmation email containing a unique tracking number will be sent to your registered email address. You can track the real-time status of your package on our website’s "Track Order" page or the official website of the courier company.

6. Important Notes

  • Delivery times are for reference only. Delays may occur due to factors such as customs clearance procedures, peak shopping seasons (e.g., Black Friday, Christmas), or unforeseen logistics issues.
  • For exchange orders, the delivery timeframe will be the same as your initial order, due to the constraints of U.S. domestic logistics. We appreciate your understanding.